Eventek (eventek.com.au) Privacy Policy

Protecting Your Privacy is Important to Us!

This online Privacy Statement is made available to help you understand how we collect and use personally identifiable information from visitors to our website. At Eventek (eventek.com.au), we are committed to protecting your privacy and safeguarding your personal information. It is one of our highest priorities and a cornerstone of our relationship with you. If you choose to provide information to us, we promise to use strong security safeguards and adhere to our privacy principles to ensure your personal and financial information remains secure.

Why We Collect Information

We collect, use, and disclose your information for several purposes:

• To identify you and verify information you provide

• To protect both you and us from errors and fraud

• To understand your needs and assess your suitability for our products and services

• To recommend products and services tailored to you

• To meet legal and regulatory requirements (e.g., verifying your identity)

Your name, billing address, and credit card number(s) are used to provide the services you purchase. We use your email to send order confirmations, updates, and—where applicable—notifications about new features and upcoming events.

Marketing Communication

By registering your email address or phone number, you agree to receive our e-newsletters and SMS updates with the latest events and services. You may unsubscribe at any time by using the unsubscribe link or re-entering your email on our site and selecting the unsubscribe option.

Your phone number is used only when our customer service team needs to contact you regarding an order.

Information Sharing

We do not sell or rent personal information to third parties without your specific consent.

We may share your personal information with:

• Agents, service providers, and representatives who support us with order processing and payment authorisation. These entities are required not to use your data for any other purpose.

• Event Partners (e.g., venues, promoters, artists, teams, leagues) involved with the events you buy tickets for. This is essential to deliver the service, and due to contractual obligations, you may not opt-out of this information sharing. Event Partners may use your information according to their own privacy policies.

• Credit card issuers and financial institutions to facilitate transactions

• Relevant parties in the case of a merger, sale, bankruptcy, or transfer of assets

• Law enforcement, where disclosure is required by applicable law

• Our parent, subsidiary, or affiliated companies under common control, who will follow this Privacy Policy regarding your information

In some cases, your financial information may be shared with Event Partners for purposes such as ticket pick-up coordination, dispute resolution, and customer service at the venue.

Security Precaution

Our site uses robust security measures to protect against loss, misuse, or unauthorized alteration of your data. All financial transactions are secured using SSL (Secure Sockets Layer) technology—the industry standard for encrypted online commerce.

Cookies

Cookies are small data files stored on your device when you visit our website. These help track your site usage and enhance your experience. Eventek uses cookies anonymously and does not link them to personally identifiable information. To purchase tickets, your browser must be set to accept cookies.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: [email protected]
Phone:  1300 816 777
Address: 363 Adelaide St, Brisbane City QLD 4000, Australia

This Privacy Statement may be updated from time to time. Please check back periodically.

Last Updated: 05/08/2025